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As soon as we receive your payment, we start with the production of your order. We ship your order from Germany using the German Post service. Shipments within Europe usually arrive within 4-6 business days (mondays - fridays).
Due to Brexit we are currently unable to ship our products to the United Kingdom.
All prices shown are including taxes, excluding shipping costs.
We're convinced of the quality of our products. For us it is of great interest that you are 100% satisfied with your order - just as thousands of other customers already are. Our products are custom-fit which means that every product is produced exclusively for the customer. In case you are, nevertheless, unhappy with your product, let us know. We will send you a replacement or refund your money. Just as you like. We take your criticism and suggestions very seriously and use the information to constantly improve our service.
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Our customer service is available by phone from 8 AM to 6 PM monday to friday (except bank holidays in
Please have your order ID (PX1234567) or your e-mail-address ready for all inquiries regarding an order.
Outside of these times you can send us a message using our contact form. Your contact person will get back to you as soon as possible. In the meantime, why not have a look at our social media channels:
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Mo. - Fr. 8am - 6pm (except bank holidays in Rhineland Palatinate)